| Issue ID | 1290226 |
| Internal NHTSA # | 10874181 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2009 |
| File date | 18/04/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2009 mercedes-benz c300. The contact received a recall notification for nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. While driving, the driver and passenger head rest air bags deployed independently. In addition, the srs malfunction warning light illuminated. The vehicle was taken to the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 85,000. Vin tool confirms parts not available. Updated 08/16/16*lj updated 08/31/16.*jb |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | OWINGS MILLS, MD |
| VIN pattern | WDDGF81X99RXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 09/07/12 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF WEST CHESTER |
| Dealer's telephone number | |
| Dealer's city | WEST CHESTER |
| Dealer's state code | PA |
| Dealer's ZIP code | 19382 |